FAQs

What are the advantages of buying through India Sports Station?

  • - Wide variety of brands and products to choose from.
  • - Competitive prices offered; all prices are displayed very clearly.
  • - Safe and Secure shopping: Secure Payment Gateway and McAfee certified site security.
  • - You will get genuine products with good quality. No duplicates. No imitations. No cheap imports.
  • - You can get all the product information that you need online on our site and through our customer service department.
  • - Excellent customer service including regular communication through e-mails and timely delivery.
  • - We deliver items to your doorstep properly packed without any hassles and through a reliable logistics partner.
     

How do I know that I receive genuine, good quality products when I place an order?
We only sell reputed Indian/International branded products. We don't sell unbranded or any cheap products. We carefully select the brands and products for our catalogs. Also, we have partnerships with manufacturers directly or their national licensed distributors or their designated representatives.

Can I come and see the items, before placing an order online?
Yes, you are always welcome to visit our showroom to see your selected items.

Why should I register on your site?
Registration is a process in which we get your e-mail address for any communication from us to you. Registration enables you to be informed about new product launches, brand launches, promotions and discount offers on our site and periodic newsletters.
On our site, registration / sign-up is a very simple process. You need to provide us with your email id and select a password. All other information like address, contact numbers, preferences etc. are all optional information.

What is a shopping cart?
Shopping cart is one place where you place products that are of interest to you while you are browsing the products on our site. Once you are done with your browsing, you could review your shopping cart items and make a decision on what to buy. Placing items in shopping does not force you to purchase these items.

If I place items in the cart, does this mean that I am committed to buy these items?
NO. You can add/delete items from the cart till you make the final payment.

What is check-out?
Check out a process where you complete the selection of the products and decided on what to buy. In the check-out process, you confirm the products and shipping address and proceed for payment.

Can I just view the products without placing an order?
Yes. You are always welcome to view products on our site.

Are all the products sold are brand new?
Yes, we sell only new products in their original manufacturers packing.

Can I change my personal details whenever I want?
Yes. You could change your personal details by accessing the Edit Your Profile after sign-into the site.

Can I see my old orders with indiasportsstation?
Yes. You can see all the orders in Order Tracking.

Can I track the progress of the order from your web site?
Yes. You can track the order through Oder Tracking under your account. For this, you need the tracking number of the order shipment, which would have been sent to you through an email from us.

Would you be sharing my personal data with anybody else?
No, we will not be sharing your personal data for any commercial purposes. However, we need to share your personal data with partners and service providers in the process of order fulfillment.